Refund Policy

Last Updated: September 27, 2026

This Refund Policy applies to purchases on Avin.my, an online service operated by Abdurahman Ali, including Avin.my Pro Lifetime (a one-time payment of US$4.99) and any optional one-time digital add-ons.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles payments, returns and refunds.

1. 14-Day Refund Guarantee

If you are not satisfied, you can request a full refund within 14 days of your purchase, for any reason. No questions asked.

2. How to Request a Refund

Use any of these options within 14 days of purchase:

• Use the link in the receipt email you received from Paddle.
• Visit paddle.net and look up your order.
• Email support@avin.my with the email address of your Avin.my account and the date of the purchase.

3. How Refunds Are Paid

Approved refunds are issued by Paddle to your original payment method, in the currency you paid, including any tax charged. Depending on your bank or card issuer, it can take 5–10 business days to appear.

4. After a Refund

When a purchase is refunded, the features it unlocked are removed and your account returns to the Free plan. Your page and content are kept, but features and limits beyond the Free plan stop applying.

5. No Recurring Charges

Avin.my Pro Lifetime is a one-time payment. It does not renew and you will never be charged again for it, so there is nothing to cancel.

6. Redeem Codes

Plans activated with prepaid redeem codes, promotional codes or gift codes were not purchased through Paddle and are not refundable or exchangeable for cash, except where required by applicable law.

7. Abuse

We may decline a refund when there is clear evidence of fraud or abuse of the refund process, for example repeated purchase-and-refund of the same item.

8. Your Legal Rights

Nothing in this policy limits any right you have under mandatory consumer protection law, including any statutory right to cancel a distance contract for digital services.

9. Changes to This Policy

We may update this policy. The date at the top shows the latest revision. A change never reduces the refund period for a purchase you already made.

10. Contact Us

Questions about a payment or refund: support@avin.my. Paddle can also help directly through paddle.net.